Job Overview

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

PRIMARY DUTIES & RESPONSIBILITIES

- Effectively manage guest flow to maximize seating capacity
- Communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant
- Communicate expected restaurant volume with the BOH to ensure all necessary preparations can be made
- Accurately take reservations and modify guest status in our TMS
- Know all table numbers and maintain awareness of which servers are in each section




- Maintain the cleanliness of the washrooms by completing checks regularly throughout shift
- Escort guests to their table, engage them in conversation and seat them accordingly
- Follow all food safety standards and systems
- Other duties as assigned or required

Qualifications

- High attention to detail
- Ability to remain calm under pressure while working in a quick-paced environment
- Organizational skills and ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Minimum 1 year experience in customer service, restaurant experience considered an asset
- A Degree/ Diploma in Hospitality or in pursuit of desirable

📌 Host (Vancouver)
🏢 The Vancouver Fish
📍 Vancouver