Location: Big Swell Westcoast Eatery – Victoria, BC
Job Type: Part-Time & Full-Time Available (Days, Evenings & Weekends)
About Us:
Big Swell Westcoast Eatery is a fast-paced, high-energy breakfast, brunch & dinner restaurant focused on delivering quality breakfast, brunch, & evening service. We focus on quality food, rapid execution, & strong guest experience in a busy, team-driven environment.
Position Overview:
We are looking for a Host / Support team member who can manage the front door while assisting the floor team during service. This role is critical to controlling flow, setting the tone for guests, & keeping service running smoothly.
Responsibilities:
· Greet guests promptly & professionally
· Manage waitlists & seating flow efficiently
· Answer phones & handle takeout or guest inquiries
· Maintain clean & organized entrance & host stand
· Assist servers with bussing, resetting tables, & running food when needed
· Monitor dining room flow & communicate with kitchen & service staff
· Support overall team during busy periods
Requirements:
· Strong communication & people skills
· Ability to stay organized & composed in a fast-paced environment
· Friendly, professional, & confident demeanor
· Ability to multitask & prioritize effectively
· Reliable & punctual
· Previous restaurant experience is an asset, but not required