IAM Technical Support

Required Skills

SailPoint IdentityIQ (IIQ)

Okta Workforce Identity Cloud

Identity Governance & Administration (IGA)

Identity & Access Management (IAM)

SSO, MFA, Federation

SAML 2.0, OAuth 2.0, OpenID Connect (OIDC)

LDAP, Active Directory

REST APIs, Web Services

JSON, XML

User Provisioning & Access Certifications

Qualifications"

8-10 years of IAM/IGA experience.

Solid hands-on experience with SailPoint IdentityIQ and Okta administration.

Experience troubleshooting authentication, authorization, and provisioning issues.

Excellent problem-solving, analytical, and communication skills.

Key Responsibilities

Administer, configure, and support SailPoint IdentityIQ and Okta environments.

Develop and maintain SailPoint rules, workflows, forms, reports,



and customizations.

Troubleshoot SSO, MFA, federation, provisioning, directory synchronization, and user access issues.

Support identity lifecycle management, access provisioning, certifications, and governance processes.

Integrate IAM platforms with enterprise applications using APIs, web services, and identity protocols.

Monitor system performance, resolve incidents, and implement security best practices.

Collaborate with security, infrastructure, and application teams to ensure compliance and operational excellence.

📌 IAM Technical Support (Calgary)
🏢 Zodiac Solutions
📍 Calgary