Enhance your IT career with Zafin as a Technology Support Engineer based in Toronto. This role focuses on cloud and on-premises infrastructure support, offering a chance to provide outstanding user experiences. Zafin is looking for a dedicated Technology Support Engineer to maintain its advanced technology stack, including Microsoft Azure and other critical systems.

Your primary responsibility will be to ensure seamless user support while collaborating with a diverse global IT team. This is a full-time, in-office position requiring strong problem-solving and communication skills. Key Responsibilities:

- Support Microsoft Azure and 365 applications effectively
- Diagnose and resolve end-user hardware and software issues




- Maintain network security and implement patch management
- Document service requests and follow change management processes
- Train staff on IT systems and procedures Requirements:
- 3-5 years of IT administration experience
- Relevant degree in Computer Science or related field
- Solid understanding of cloud infrastructure solutions
- Familiarity with Jira and Confluence products
- Robust interpersonal and communication abilities Join Zafin to help redefine IT support and enhance user satisfaction across global platforms.

📌 In-Office Technology Support Engineer at Zafin (Toronto)
🏢 Zafinlabsamericasinc
📍 Toronto