Description

We do sales (and a lot of other things) the right way - this is a great opportunity to join a rapid moving company with a great product and customer focused vision you can believe in. You’ll have lots of responsibility, and with it lots of room to bring your creativity and ideas to further enhance the work of the sales team, their connection to our customers, and drive ever greater sales results. You will ensure our company remains true to our mission of being the most loved payments company through every interaction that we have with our merchants, while building and driving a high performing sales culture.

Requirements

- Continuously refine inbound sales processes and workflows to improve efficiency, reduce friction, and ensure no leads are missed.
- Build systems and playbooks that allow the inbound sales motion to scale efficiently as volume grows, without sacrificing quality of engagement or customer experience.
- Lead, coach,



and develop a team of inbound sales representatives in a high-velocity environment, driving consistent attainment of pipeline, conversion, and GPV targets. Establish a culture of accountability, urgency, and continuous improvement.
- Ensure strong pipeline hygiene, consistent follow-up, and adherence to SLAs across all inbound channels. Monitor daily activity metrics to maintain a high-performance sales cadence.
- Analyze funnel performance across all inbound channels (demos, calls, forms, etc.) and identify opportunities to improve conversion rates, speed-to-lead, and deal progression.
- Partner closely with Marketing, RevOps, Product, and Customer Success to align on lead quality, messaging, handoffs, and overall customer journey.

📌 Inbound Sales Manager (Calgary)
🏢 Helcim
📍 Calgary