COME JOIN OUR TEAM

Logistics in Motion is a privately owned third-party provider of customized logistics solutions with operations across Canada. A leader in supply chain, we have strong partnerships with our customer supported by our service-oriented culture.

Join Logistics in Motion, and you'll be part of a diverse team focused on delivering the best possible service to our customer, creating a fun and collaborative work environment, and giving back to the community.

Position Operations Support Analyst

Reporting to the Operations Supervisor, the Operations Support Analyst (OSA) is responsible for carrying out the order fulfillment work plan for the shift. Utilizing Warehouse Management System (WMS) best practices, the OSA coordinates order allocation, replenishment, and the flow of inbound and outbound freight throughout the warehouse with a focus on accuracy, quality, and efficiency.

MAJOR DUTIES AND RESPONSIBILITIES:

Order Picking and Replenishment:

- Works closely with management to understand the volume and resource scheduling plan for orders and the respective deadlines which must be achieved.
- Uses the work plan for the shift in allocating orders in small manageable batches respecting best practices and limiting work queue intervention.
- Ensures customer orders are released to operations to enable completion as per management’s order fulfillment work plan.
- Develops and maintains positive relationships with LIM customers.
- Schedules outbound and inbound carrier appointments.
- Immediately investigates any short allocation and determine corrective steps required to resolve.
- Monitors the WMS work queue to ensure work is being completed as per the order fulfillment work plan and reports any delays immediately to management.
- Assists operations to organize workflow to meet customer demands using WMS.
- Schedules, allocates and sets task priorities for customer rush orders.




- Works with management to plan work allocation for the next shift where there are resource constraints such as equipment or labour.
- Identifies and reports to management any reoccurring interruptions, errors, or opportunities to improve the workflow.
- Coordinates with warehouse operations to accommodate delivery of customer rush orders.
- Creates and run reports from WMS.
- Reports customer feedback to management, including customer dissatisfaction.
- Performs administrative functions such as filling, BOL scanning, purchase order creation and ordering office and warehouse supplies.
- Responds to emails in a timely manner with solutions-oriented content.

Inbound and Outbound Freight:

- Using the inbound and outbound schedule assigns work to Material Handling Equipment Operators and monitors the flow of work throughout the shift.
- Works with the supervisor to coordinate the most effective manner to organize inbound and outbound loads.
- Uses WMS to monitor receiving and shipping task progress to ensure timely completion of scheduled loading and offloading.
- Identifies and reports to management any reoccurring interruptions, errors or opportunities to improve inbound and outbound freight flow.
- Communicates progress for offloading and loading and reports any delays immediately to management.
- Prepares all inbound and outbound transport carrier paperwork, including customer specific requirements.
- Records and maintains trailer numbers and dock door numbers in WMS.




- Monitor Load Planning Operations and ensures the site has adequate empty trailers to meet outbound shipping demand, advises carriers or CSR where there is a shortfall.
- Communicates with drivers to move trailers within the yard to ensure inbound and outbound trailer requirements are adequate.
- Check and track load arrivals and departure times during the shift and investigate missed deadlines for resolution.

EDUCATION / EXPERIENCE:

- Completion of secondary school diploma preferred or the equivalent in a combination of education and experience
- College diploma in Logistics Management is an asset.
- Previous experience in an automated logistics environment preferred.

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WORKING CONDITIONS:

- Able to work flexible work a flexible work schedule including overtime, evenings, nights, and weekends when required.
- Primarily works in an office environment at a computer with a limited amount of time spent in the warehouse walking and standing.

Why Join Us:

- Work in an setting where safety is our first priority
- The opportunity to build a career with a growing company
- Company provided medical, dental and vision coverage for you and your family
- Life insurance, disability and wellness programs including an Employee Assistance Program that covers you and your family’s well-being
- Retirement savings program
- Social events, employee appreciation days & community volunteering
- Company team wear allowance
- Tuition re-imbursement program

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during any stage of the recruitment process, please contact a member of our Human Resources Team.

📌 LIM - ON | Operations Analyst (Mississauga)
🏢 Logistics In Motion
📍 Mississauga