Position: Manager of Outdoor Operations Department: Public Works and Environmental Services Division: Outdoor Operations Reports to: Director of Public Works and Environmental Services Public Works and Environmental Services This department is responsible for the effective and productive planning, engineering, maintenance, rehabilitation and operation of the municipal road system, parks and open space, solid waste management services, water treatment and supply, wastewater collection and treatment, stormwater management, development approvals and general engineering services.

Outdoor Operations The Outdoor Operations

Division is responsible for the municipal roads and parks. The roads division oversees the maintenance of much of the day to day infrastructure used by residents including roads, bridges, culverts, sidewalks, signage traffic lights, streetlights, public parking lots, and for landfill site operations. The parks division is responsible for the care and maintenance of municipal parks, playgrounds, sports fields, trails, splash pads, skateboard parks, dog parks, amphitheatre, boat launches, docking and flowers.

Purpose and Scope: The Manager of Outdoor Operations is accountable for the general operation and maintenance of the Roads and Parks Division and assigned departmental staff. This position is a member of the Quinte West Management Team responsible for implementing approved policies, plans and programs as well as ensuring business objectives are met. Leading a talented team of staff, this position guides and inspires a dedicated workforce in efficient delivery of municipal services and helps shape a workplace culture founded on trust and transparency.

Responsible for providing leadership to the division in alignment with corporate strategies, plans and priorities, the Manager supports strategic planning, budget development, work planning, human resources, staff development and change management and works collaboratively with internal and external stakeholders to build mutually beneficial working relationships.

Duties and Responsibilities: Organize and direct maintenance and operational activities to ensure that the highest quality standards are achieved. Responsible for and direct Public Works staff and equipment required to perform the work related to the municipal road and parks system including maintenance, repair and construction. Make recommendations on annual maintenance and construction projects, the purchase of equipment, vehicles and land for municipal purposes, etc. as required and in conjunction with the Director.

Investigate proposals by Utility companies, contractors, etc. to relocate, extend and/or repair their respective lines and make recommendations to the Director. Investigate and resolve complaints/concerns from the public within established policies. Ensure that all materials and equipment provided are of the highest quality.

Ensure that all equipment, vehicles, etc. are maintained in a state of readiness having due regard for the financial investment and health and safety. Examine and certify bills or accounts against the City for materials and labour utilized in roads and parks operation. Prepare and provide estimates and requisitions for any and all materials, equipment etc. that are required.

Advise the Director regarding specifications, tend forms, etc. regarding inviting quotations, calling tenders or proceeding with any special works in accordance with the City’s Purchasing Policy. Investigate and report to the Director on the potential effects to the road and parks system for applications dealing with land severances, minor variances,



site plan applications, Official Plan amendments, Zoning By-law changes, draft plans of subdivision, gravel pit applications, etc. as required. Assist office staff with various reports as required and perform various office duties as assigned.

Provide as required, 24 hour, year round emergency standby and maintain as required, 24 hour winter patrol. Ensure meet all regulations for the handling and storage of explosives and magazines. Demonstrate a commitment to learning and overall professional development.

Follow all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act, other applicable legislation, best practices, and City policies and procedures. Accountable for the recruitment and selection of division staff including identifying staffing and budget requirements, participating in interviews and ensuring the hiring of highly qualified individuals in line with organizational policies and applicable legislation. Ensure compliance, training and staff supervision pertaining to applicable legislation.

Direct and coordinate the activities of subordinates including monitoring daily activities, providing guidance and administering disciplinary action. Provides regular and constructive feedback to staff on their performance, recognizing achievements and providing individualized support. Facilitates the development and achievement of business and personal objectives which includes individual development action plans designed for the continued growth and sophistication of the team.

Accountable to ensure that all safety requirements are met by contractors or independent operators.

Note: The above duties are representative of a typical position and are not to be construed as all-inclusive.

Competencies: This position will: Demonstrate the City’s core corporate competencies: Ambassador Health and Safety Behaviour Integrity, Trust and Accountability Quality of Work Teamwork Demonstrate the City’s leadership competencies: Leadership Financial Management Managing Others Service Delivery Decision Making Demonstrate the position competencies: Action Oriented Building Effective Teams Managing and Measuring Work Directing Others Conflict Management Contacts: The position will have direct contact with: Internal: Directors, Managers, Supervisors, Human Resources, members of Council and Committees, department staff and other City staff, where appropriate.

External: Local boards and their senior officers, federal and provincial officials, agencies, developers, consultants, contractors, solicitors, other municipalities, and the general public.

Education/Specialized Training/Skills: The position will require: A minimum of a three (3) year community college diploma or university degree in Engineering, or a related field, or an approved equivalent combination of education and experience.

Certified Road

Supervisor (CRS) designation. Valid DZ Licence with an Air Brake Certificate.

Certified Engineering

Technologist (C.E.T.) or Certified Technician (C.Tech) designation. Comprehensive knowledge of Ontario Regulations pertaining to roads construction, maintenance and traffic standards, etc. A highly developed sense of professionalism, tact and diplomacy.





Demonstrated respect for highly confidential and sensitive issues. A high degree of emotional intelligence (the capacity to be aware of, control and express one's emotions and to handle interpersonal relationships judiciously and empathetically). Demonstrated customer service and public relations skills.

Thorough knowledge of current issues facing local government in Ontario and particularly as they relate to the portfolio. Knowledge of human resources management, financial management and project management strategies. Demonstrated ethical behaviour and business practices.

The ability to work well independently on several projects concurrently and possess excellent communication, organizational and creative thinking skills. Proficient knowledge of related policies, procedures, legislation and initiatives. The ability to work with a diverse group of individuals in a team environment.

A commitment to providing high quality, cost effective services to the City and the community. Strong organizational skills with the ability to prioritize work in a demanding environment. Strong conflict resolution and negotiation skills.

Strong computer skills including Google Docs, Microsoft Word, Excel, PowerPoint, (or other similar software programs) email and internet. Strong written and verbal communication skills. Strong and effective analytical, critical thinking and problem solving abilities.

Nice to have: Although not required, the following would be considered a preferred asset to the position. The ability to communicate in both English and French.

Work Experience: The position will require: A minimum of six (6) years related experience in a municipal public works environment, including at least three (3) years in a supervisory role. Previous experience with equipment utilized in the road system, roads, bridges, watermains, sanitary and storm sewers, sidewalks, curb and gutters, drainage systems, traffic signage and markings, etc. Management experience in municipal or broader public, private or voluntary sector environments.

Nice to have: Although not required, the following would be considered a preferred asset to the position. Previous experience in a unionized work environment. Recent and relevant experience in leading, managing, coaching and mentoring staff. Recent and relevant experience in managing projects from strategy through planning, implementation and evaluation.

Decision Making: The position is responsible for providing timely, accurate advice to the Director, direct reports, and other City staff on matters relating to the division's duties and responsibilities regarding the conformance of all departmental activities to municipal and professional standards, provincial/federal policies, and regulations. Errors or lack of action could have a lasting negative impact on the municipality.

Supervision: The position is responsible for the efficient and effective operation of the division. Supervisory responsibilities include defining and assigning work, providing training and leadership, evaluating staff performance and ensuring performance evaluations are completed.

Work Environment Work in an office environment on a regular basis, with occasional exposure to outside elements. Regular requirement for extended hours (evening meetings, etc.) Attend evening Council and/or Committee meetings when required. Occasional travel outside the municipal boundaries may be required. Regular requirement to respond to emergency calls. May be required to work evenings and weekends, and respond outside of normal working hours as required.

📌 Manager of Outdoor Operations (Quinte West)
🏢 City of Quinte West, Ontario
📍 Quinte West