Join One of Canada's Top Banks! Are you fluent in English and Mandarin or Cantonese and passionate about helping people? A leading Big 5 Canadian Bank is hiring Bilingual Customer Service Advisors in Vancouver.

This is an exciting opportunity to build experience with one of Canada's most recognized financial institutions while working in a supportive, customer-focused environment. Whether you're coming from a call centre, customer service, retail, hospitality, or banking experince, this role offers the chance to develop valuable financial services experience while helping customers with their everyday banking needs. Work with one of Canada's largest banks Competitive pay of $24-$25/hour Hybrid schedule – only 1 day per week in office Gain valuable banking and financial services experience Full time hours with long-term career potential Use your Mandarin or Cantonese language skills every day As a Banking Advisor, you'll be the first point of contact for customers calling for support with their banking needs.

You'll handle approximately 40-60 inbound calls daily while providing exceptional customer service and building trust with every interaction. You'll help customers with: Account inquiries and everyday banking questions Online and mobile banking support Password resets and account access issues Credit card and transaction inquiries New account openings Navigating digital banking tools and self-service options Resolving customer concerns quickly and professionally You'll also collaborate with internal partners, identify customer needs, and contribute to a positive client experience that strengthens long-term relationships.



Fluent in English and Mandarin OR English and Cantonese Minimum 6 months of customer service experience Comfortable handling a high volume of customer interactions Available to work flexible shifts, including weekends Able to work a hybrid schedule (1 day per week in office) #This is a Contract position based out of Vancouver, BC.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Nous accélérons la transformation de nos clients. Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team.

📌 Mandarin/Cantonese/English Banking Advisor (Vancouver)
🏢 TEKsystems
📍 Vancouver