Join Markage as an Associate Computer Network Technician in Calgary, Vancouver, or Toronto, specializing in user support and network maintenance. This role is crucial for maintaining effective network connectivity in a business setting.
Markage is inviting applications for an Associate Computer Network Technician position in an on-site capacity. You will handle routine support tasks for both networks and user devices, documenting incidents and troubleshooting steps to ensure a seamless user experience. Your communication skills will be essential as you elevate unresolved issues to the appropriate expertise when needed.
Key Responsibilities:
• Set up and maintain user workstations and devices • Diagnose common networking issues and troubleshoot • Manage user accounts and ensure device access • Document technical work and resolutions thoroughly • Follow security and backup procedures closely
Requirements: • Basic knowledge of networks and operating systems • Valid Dex Associate Certification (DEX-ASC) • Capable of following detailed technical procedures • Positive communication skills for user support • Preferred experience in technical support roles
Utilize your technical knowledge and support skills to contribute to Markage's mission in network management.