## Onsite Service Engineer/ Data CenterApply:

Regina, SK, Canada:

Posted Today

REQ575845What success looks like in this role:Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.This is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment.Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.What You’ll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime* Perform hands-on hardware installation, removal, replacement, and repair, including:

+ Memory/DIMMs

+ CPUs/processors

+ Power supplies

+ Fans and cooling components

+ Hard drives/SSDs

+ RAID/HBA components

+ NICs and other PCIe components

+ GPUs and accelerator hardware

+ Motherboards/system boards and other server components* Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures* Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources* Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution* Accurately document service activities, hardware replacements,



troubleshooting steps, and resolution details* Escalate complex technical issues when appropriate* Participate in on-call rotations and provide extended coverage as requiredYou will be successful in this role if you have: 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing server components* Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment* Strong understanding of server hardware architecture and troubleshooting methodology* Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Robust troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues* Comfortable working independently in a customer-facing environment* Ability to clearly communicate technical issues and resolutions to customers and internal teams* Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedulesPreferred QualificationsExperience supporting Dell PowerEdge servers Dell or other enterprise hardware certifications Experience with iDRAC, iLO, or comparable server management platforms Experience supporting GPU/AI server infrastructure Experience with data center operations, rack/stack, structured cabling, or server deployment Associate’s or Bachelor’s degree in IT, Computer Science, or a related fieldImportant NoteAI infrastructure experience is not required. Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply.

📌 Onsite Service Engineer/ Data Center (Winnipeg)
🏢 Unisys
📍 Winnipeg