Build a Career That Makes an Impact

When equipment is down, every minute matters. As a Parts Representative with Vermeer Canada, you will be a trusted resource for customers and internal teams, helping identify, source, and deliver parts solutions that minimize downtime and keep businesses moving.

We are looking for a customer-focused skilled who enjoys building relationships, solving problems, and contributing to a team that takes pride in exceptional service. Experience in parts is an asset, but so is a strong background in customer service, sales, automotive, agriculture, construction, trucking, or industrial environments.

Why Vermeer Canada?

Since 2000, Vermeer Canada has supported customers across Canada as a full-service heavy equipment dealership. We are passionate about the Vermeer brand, committed to helping customers succeed, and focused on creating a workplace where team members can grow, contribute, and be themselves.

Competitive Total Rewards

Competitive compensation supported by health and dental benefits.

Retirement Support A group retirement savings plan with company matching.

Growth & Development

Training, development, and opportunities to build a long-term career.

Team-First Culture A supportive environment grounded in trust, accountability, authenticity, and care.

What You Will Do

- Create a positive customer experience by responding to parts inquiries promptly, accurately, and courteously.
- Identify customer needs, recommend solutions, and promote the full line of Vermeer parts and related products.
- Prepare quotes, process sales orders and purchase orders,



and follow up on promised delivery dates.
- Maintain appropriate inventory levels and support accurate, efficient inventory practices.
- Receive, stock, pick, package, and ship parts; determine shipping methods and complete required documentation.
- Maintain clean, safe, and organized parts facilities, displays, manuals, and parts guides.
- Act as a liaison with the factory and stay current on product and parts information.
- Collaborate with Parts, Service, and Sales colleagues to resolve customer needs and support branch priorities.
- Operate a forklift or other material-handling equipment to load, unload, transport, and store goods as required.
- Follow all company policies, procedures, and health and safety requirements while maintaining a professional presence.
- Assist with other branch responsibilities, including duties within the Service Department, as operational needs require.

What You Bring

- A customer-first mindset and a genuine interest in helping people solve problems.
- Strong communication, relationship-building, and organizational skills.
- Sales aptitude, initiative, and the drive to identify opportunities and achieve goals.
- Accuracy and attention to detail when managing orders, inventory,



documentation, and follow-up.
- The ability to prioritize effectively and stay composed in a fast-paced environment.
- Comfort using Microsoft Office and learning dealership or inventory systems.
- Mechanical aptitude and an interest in equipment, machinery, or parts.

Experience That Will Help You Succeed

- Previous experience in parts, service, customer service, sales, warehousing, or distribution.
- Experience in a heavy equipment, agriculture, construction, automotive, trucking, or industrial environment.
- A Journeyperson or Apprentice Parts Technician designation is an asset.
- Forklift experience or certification is an asset.

You Will Thrive Here If You…

- Take ownership, follow through, and do what you say you will do.
- Enjoy variety and are comfortable balancing customer service, sales, inventory, shipping, and branch support.
- Work collaboratively and step in to help where the customer or team needs you most.
- Stay curious, look for better solutions, and treat every customer interaction as an opportunity to build trust.

Learn more about our team at vermeercanda.com/careers. Pay: $24.04-$31.25 per hour

Expected hours: 35.0 – 42.0 per week

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Vision care

Experience:
- Mechanical knowledge: 3 years (preferred)
- Customer service: 3 years (required)

Work Location: In person

📌 Parts Technician (Oldcastle)
🏢 Vermeer
📍 Oldcastle