Elevate patient care as a Patient Navigation Manager with AdventHealth in Riverview, Florida. This full time role emphasizes supervision, teamwork, and strategic improvement in service delivery processes.

AdventHealth is seeking a Patient Navigation Manager dedicated to enhancing the consumer navigation process. Key responsibilities include supervising navigation protocols, analyzing referral data, and fostering cross-department collaboration. You will engage with clinical leaders to refine operational practices and improve customer service initiatives, ensuring patient satisfaction and effective issue resolution.

Key Responsibilities:



• Supervise the consumer navigation process and improve protocols • Analyze referral data and submit timely reports • Collaborate with departments for effective issue resolution • Drive customer service initiatives across navigation processes • Maintain compliance with state, federal, and regulatory requirements

Requirements: • Bachelor's degree preferred • 2+ years in healthcare-related work preferred • 5+ years in customer service required • Effective communication and problem-solving skills • Six Sigma Green or Yellow Belt Certification preferred

Lead transformative patient navigation efforts while embodying AdventHealth's community values.

📌 Patient Navigation Manager at AdventHealth (Port Morien)
🏢 AdventHealth
📍 Port Morien