Lead the Patient Support Programs at Sentrex Health Solutions, working remotely on the East Coast. Drive team performance and ensure exceptional service delivery as a Supervisor. As a Supervisor for Patient Support Programs, you will oversee program coordinators and care navigators, ensuring high-quality service within a remote framework.

Your leadership will motivate staff and enhance operational efficiency, requiring a robust background in healthcare and people management. Key Responsibilities:

- Provide coaching and performance support to team members
- Monitor compliance with SOPs and quality standards
- Support recruitment and training initiatives
- Foster a positive, service-oriented team culture
- Collaborate with teams to resolve operational challenges Requirements:
- University Degree in healthcare or life sciences preferred
- 1-3 years supervisory experience in related fields
- Proven team leadership and management skills
- Experience with contact center or pharmaceutical industries
- Ability to communicate effectively with stakeholders Enhance patient support service delivery through effective team leadership and operational management at Sentrex Health Solutions.

📌 Patient Support Program Supervisor Remote (Quebec City)
🏢 Sentrex Health Solutions
📍 Quebec City