Brainhunter is currently seeking the services of a “Technical Support Specialist ” for a contract opportunity with one of our Valued Clients.

Contract Duration: 3 months

Role Title: Technical Support Specialist

Reliability Clearance required: Yes

PayRate Range: $80-$85/hr

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos, Tableau and Power BI platforms, including hardware, software , virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support, rather than development using the above tools.

Essential Skills:

- Cognos administration experience (not Cognos developers)
- Power BI and Tableau administration (not development)
- Infrastructure and Unix experience

Key Responsibilities:

- Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.
- Monitor and manage the above platforms across cloud and on-prem environments.
- Ensure high availability and reliability of the platform for development, testing, and production environments.
- Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
- Provide production support and troubleshoot platform-related issues.
- Document platform configurations, procedures, and support runbooks.





Any specific tools/skillset:

- 5+ years of experience with Cognos, Power BI and Tableau.
- Experience with AIX, Windows, DB2, SQL server etc.,
- Strong understanding of platform architecture, patching, upgrades, deployment, and VM management.
- Experience with on-prem, cloud environments (Azure) and hybrid environments.
- Familiarity with platform monitoring tools and techniques.
- Excellent problem-solving and communication skills.
- Experience with Cognos, Power BI, Tableau Administration

How to Apply: Online: To apply for this and other suitable exciting opportunities with Brainhunter Systems Ltd., you can apply online through the button on the top right. AI tools may be used for initial screening of applicants. E-mail: Please email Reema at [email protected] with an attached copy of your CV.

Brainhunter is an equal prospect employer and is committed to providing a workplace free from harassment and discrimination. Brainhunter encourages applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We provide accommodation upon request during the recruitment process; please let the job poster know.

We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.

📌 Platform Support Specialist (Toronto)
🏢 Brainhunter Systems
📍 Toronto