Job Title: Project Manager/Leader - Senior

Location: Toronto

Work Model: Hybrid

Duration: 6 months

Must Haves

- 5+ years' project management experience in IT, preferably in the public sector
- 5+ year's proven experience with ServiceNow implementation or enhancement projects
- Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions
- Familiarity with project management methodologies (Agile, Waterfall, or Hybrid)

Description / Responsibilities / Skills

Job Summary

- experience managing offshore project teams
- delivering complex IT projects that enhance service delivery and financial operations

Experience & Skill Set Requirements

Required Qualifications

- Robust track record of successfully managing offshore development teams.
- Excellent communication, stakeholder engagement, and conflict resolution skills.

Preferred Qualifications

- PMP or PRINCE2 Certification.
- ITIL certification, particularly with focus on ServiceNow modules (e.g., ITSM, ITOM, CSM).
- Experience working with Ontario government ministries, agencies, or Crown corporations.




- Knowledge of public procurement processes and vendor management.

Key Responsibilities

- Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
- Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.
- Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
- Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
- Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
- Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.
- Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
- Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.

📌 Project Manager/Leader - Senior (Toronto)
🏢 InnosysTech
📍 Toronto