Description

JOB SUMMARY:

Reporting to the Manager, Relational Security, the Relational Security Coordinator at Vancouver Coastal Health (VCH) is responsible for leading in a department that ensures the safety and security of employees, patients, visitors, and property within and across the organization's facilities. The Coordinator leads a team of Relational Security Officers and Relational Security Supervisors (RSO/RSS) and ensures compliance with policies, procedures, and standards. The Coordinator leads the development of policy and departmental education and training programs, encompassing best practice and organizational policy and values.

This work is aligned with VCH’s people-centred values and focused on advancing Indigenous Cultural Safety, anti-racism, equity, diversity, and inclusion.

QUALIFICATIONS:

Qualifications

College diploma in a related discipline such as criminal justice or business administration, supplemented with a minimum of five (5) years of recent security and fire prevention/protection experience, including at least two (2) years of supervisory experience, or an equivalent combination of education, training and experience.

Valid Basic Security Training (BST) and Advanced Security Training (AST) certifications preferred.

Valid BC Driver’s license as local area travel within the geographic VCH area requires the use of a vehicle.

ROLE SPECIFIC EXPERTISE

- Demonstrated knowledge of violence prevention, de-escalation techniques, and trauma-informed care.
- Demonstrated familiarity with Indigenous cultural safety, equity, diversity, and inclusion principles.
- Strong leadership and managerial skills in a complex environment.
- Strong leadership and team development skills to effectively lead and develop teams.




- Excellent verbal and written communication skills to communicate effectively with partners both internally and externally to the organization.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) for effective documentation and communication.
- Proven ability to build and maintain effective relationships with team members and stakeholders.
- Demonstrated commitment to client-focused services and a collaborative teamwork approach.
- Ability to foster a motivating and respectful work environment, and lead, mentor and motivate employees to achieve their full potential.
- Effective communication skills to interact with individuals in a distressed state of mind and provide necessary support.
- Ability to work collaboratively with stakeholders and interdepartmental teams at all levels of the organization.
- Strong organizational skills to effectively manage workloads, delegate tasks, and prioritize responsibilities.
- Competency in operating related equipment relevant to the position.
- Demonstrated ability to work effectively with diverse teams and stakeholders.
- Physical ability to perform the duties of the position.

SHARED VALUES

You care for everyone

- You are compassionate, empathetic, and sensitive to the needs of others.
- You are respectful, treating people as equals, and valuing others’ perspectives and differences.
- You are appreciative of others’ efforts and give them praise when it’s due.

You are always learning

- You are open minded,



always receptive to different perspectives and ways of doing things.
- You are curious and ask questions to find a deeper understanding.
- You share your expertise and mentor others by sharing your knowledge and experience.

You strive for better results:

- You are accountable, and take responsibility for what you say, what you do, and who you engage in achieving better results.
- You are a solution finder, empowered to solve the challenges we face in healthcare.
- You take ownership for growth and development and personal development, always seek feedback and opportunities to improve how we do things.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.

Nursing & LPN successful applicants will be notified by email.

We regret that only short listed candidates will be acknowledged.

This is an internal job posting for Vancouver Coastal Health employees only.

📌 Relational Security Coordinator (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver