Become a vital part of Baptist Housing as a Resident Services Assistant at Shannon Oaks, Oak Bay. This role demands compassion and focuses on delivering supportive concierge services primarily during night shifts.
As a Resident Services Assistant, your mission is to create a welcoming workplace for all residents and guests. You will answer inquiries, manage documents, and assist in both daily and emergency situations. The position is ideal for those who value service and effective communication in a vibrant community.
Key Responsibilities: • Act as a welcoming ambassador for residents • Address inquiries via phone and in-person • Handle emergency calls effectively • Perform office tasks including filing and photocopying • Maintain accurate resident databases and records
Requirements: • Secondary school graduation required • Formal training in accounting software • Emergency First Aid training essential • Minimum 3 years of related experience • Excellent problem-solving and detail-oriented skills
Support the senior community with exceptional service at Baptist Housing while thriving in a supportive team.