Drive business transformation as a Senior Business Analyst focusing on healthcare initiatives at the Ontario Design System in Toronto. This onsite role emphasizes user research and service design methodologies.
You will engage in a full range of business analysis activities, from user research to project coordination, ensuring alignment with the Fixing Long-Term Act 2021. Your strong analytical skills will help identify improvements necessary for supporting systems and initiatives. Collaboration and presentation skills will be central to your success.
Key Responsibilities:
• Facilitate user research through interviews and mapping • Conduct ongoing business analysis for diverse projects • Develop training materials and user documentation • Manage risks and issues, ensuring timely resolutions • Analyze defects and coordinate with development teams
Requirements: • Proficient in MS Office and Miro • Robust communication skills, both verbal and written • Experience in business requirements documentation • Interest in lean concepts for service improvements • Knowledge of Ontario healthcare standards is beneficial
Utilize your expertise in healthcare and business analysis in this dynamic Senior Business Analyst role in Toronto.