Join Equinix as a Senior Director focusing on Partner Digital Experience and Support. Lead transformative initiatives to enhance partner engagement and streamline support mechanisms.

As a key player at Equinix, you will take charge of the partner experience from onboarding to engagement. Reporting to the VP of Partner Programs & Experience, your role encompasses designing policies that prioritize partner satisfaction and managing the critical deal support functions. This leadership position drives collaboration across teams to boost operational performance.

Key Responsibilities:



• Build and manage the entire partner lifecycle process • Enhance partner portal functionalities to improve user experience • Establish deal registration governance and policies • Oversee Lead-to-Cash process to reduce deal friction • Ensure successful delivery of partner support through governance

Requirements: • 10+ years in channel operations or partner support • Experience leading a deal support function • Deep understanding of partner registration design • PRM platform management experience • Proven ability to lead cross-functional teams

Shape the future of partner relationships at Equinix through strategic oversight and operational leadership.

📌 Senior Director of Digital Partner Support (Toronto)
🏢 Equinix
📍 Toronto