Shape the future of Partner Services and Projects as a Senior Manager committed to operational success and strategic project management. Ensure quality service delivery and enhance team performance. This role involves reporting to a senior leader in the Programs and Partnerships division.

As a Senior Manager, you will be crucial in ensuring the effective management of the Coach and Partner Services team while executing key projects aligned with organizational strategies. Your leadership will focus on improving service quality and streamlining operations. Key Responsibilities:

- Manage full project lifecycles and oversee timelines
- Facilitate collaboration with business owners on project scopes
- Monitor project progress and facilitate regular meetings
- Implement quality improvement strategies for services
- Lead resource allocation for CPS projects and initiatives Requirements:
- Extensive experience in project management
- Fluency in English and French is preferred
- Exceptional leadership and communication skills
- Experience with tools like Freshdesk and Freddy AI
- Must be authorized to work in Canada Lead impactful projects and elevate service standards through effective partner management and operational excellence.

📌 Senior Manager, Partner Services Projects (Ottawa)
🏢 Coaching Association Canada / Association canadienne des entraîneurs
📍 Ottawa