Join Dyson in Toronto as a Senior Order Management Analyst, specializing in the complete customer order lifecycle. This role entails managing order processes and enhancing operational performance.
In this impactful role, you will oversee order management and reporting, collaborating with cross-functional teams to ensure smooth operations. With a focus on analytics and process optimization, you will contribute to customer satisfaction and continuous improvement efforts. Ideal candidates will possess experience in logistics coordination and order-to-cash processes.
Key Responsibilities: • Oversee order cycles across ERP systems • Resolve order issues and manage compliance • Support onboarding and fulfillment escalations • Conduct reporting and KPI monitoring • Collaborate on process improvements and enhancements
Requirements: • Bachelor’s degree in relevant field • Minimum 2 years of related experience • Proficient in SAP or similar tools • Expertise in Microsoft Excel and BI tools • Solid problem-solving and communication skills
Enhance customer service and operational efficiency as a valued analyst at Dyson.