Leverage your expertise as a Senior Technical Account Manager at Red Hat. This role demands fluency in both French and English while providing key technical leadership to enterprise customers. As a Senior Technical Account Manager, you'll lead complex projects, mentor new team members, and develop strategic customer relationships.

Your responsibilities include supporting enterprise cloud solutions, performing technical reviews, and collaborating closely with engineering and product teams. This position is pivotal to driving customer satisfaction and retention through proactive technical guidance. Key Responsibilities:

- Guide enterprise customers in cloud application implementation
- Conduct technical reviews to prevent issues proactively




- Understand customer infrastructures and advocate for them
- Create documentation on customer technical issues
- Maintain strong customer relationships with attentive support Requirements:
- 5+ years in support, development, or engineering
- Expertise in OpenShift, containers, and IT automation
- Solid communication skills for conveying complex information
- Ability to manage multiple priorities and projects
- Willingness to travel for regional customer visits Excel as a trusted advisor, ensuring customer success with Red Hat's technical solutions.

📌 Senior Technical Account Manager at Red Hat (Quebec City)
🏢 Red Hat
📍 Quebec City