Elevate the FME Community at Safe Software as a Technical Community Expert. This remote-friendly role focuses on creating educational content and engaging user relationships to foster community growth.
In this position, you will utilize your experience in technical writing and community management to support Protected Software's FME community of nearly 50,000 users. Your role includes developing educational materials and facilitating user engagement through community programs and events. Collaborate with multiple departments to ensure community health and connection.
Key Responsibilities:
• Develop educational content including tutorials and blog posts • Manage community automation workflows with Gainsight • Analyze community metrics and report on trends • Engage in FME events and support user interactions • Enhance user learning through creative initiatives
Requirements: • Minimum of 3 years in community management or online communications • Exceptional writing and editing abilities • Ability to coordinate community engagement events • Curiosity about technical systems and community tools • Creative thinker focused on user engagement
Utilize your communication skills and technical knowledge to make a meaningful impact at Safe Software.
📌 Technical Community Expert at Safe Software (Winnipeg)
🏢 Safe Software
📍 Winnipeg
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