Culligan Water Fort McMurray is looking for a dependable, organized, and customer-focused

Temporary Administrative Assistant to join our team.

This position is being filled on a temporary basis to provide coverage during an employee leave. The duration of the assignment is currently undetermined and may vary depending on operational requirements.

The successful candidate will support the day-to-day operation of our branch and work closely with customers, drivers, service technicians, sales, warehouse, and management. The ideal candidate will be comfortable working in a fast-paced environment, managing multiple priorities, and providing a high level of customer service.

Key Responsibilities

Answer incoming phone calls and respond to customer inquiries

Provide skilled and friendly customer service by phone, email, and in person

Enter and process customer orders accurately

Schedule deliveries, service calls, installations, and other customer requests

Communicate with drivers and service technicians regarding daily work requirements

Prepare and process work orders, delivery documentation, and customer paperwork

Maintain accurate customer account information and records

Assist with invoicing, payments, filing, and general administrative duties

Monitor emails and ensure customer requests are directed to the appropriate team member

Follow up on outstanding customer requests and service issues





Assist with maintaining office supplies and branch documentation

Support other departments with administrative tasks as required

Work collaboratively with the office team to ensure daily responsibilities are completed

Qualifications

Previous administrative, customer service, or office experience is preferred

Strong verbal and written communication skills

Strong attention to detail and accuracy

Good organizational and time-management skills

Comfortable working with computers, email, and Microsoft Office programs

Ability to learn new software and internal systems

Ability to prioritize multiple tasks in a fast-paced environment

Professional and respectful when dealing with customers and coworkers

Reliable attendance and punctuality

Ability to work independently while also contributing to a team environment

Experience with dispatching, scheduling, customer account management, invoicing, or service-based businesses would be considered an asset.

Position Details

Position

Temporary Administrative Assistant

Location

Culligan Water – Fort McMurray, Alberta

Employment

Temporary Full-Time

Schedule

Monday to Friday

Term

Temporary employee-leave coverage; duration currently undetermined

We are looking for someone who takes ownership of their responsibilities, communicates effectively, and understands the importance of providing excellent service to both our customers and internal teams.

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