Ooma, Inc. is seeking a Support Desk Analyst in Canada to serve as the first line of contact for Ooma Enterprise. You'll troubleshoot IP telephony issues, handle account inquiries, and escalate when needed while delivering exceptional customer service.
The role emphasizes a technical aptitude, eagerness to learn, and solid communication. Weekend shift work and a rotating schedule are included as part of the duties.
📌 Enterprise Support Desk Analyst - Tier 1 Tech (Vancouver)
🏢 Ooma
📍 Vancouver
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