Join a renowned company as a Customer Service Representative specializing in order processing in Mississauga. This full-time, in office position offers a chance to interact with clients while enhancing your technical expertise.
Fuze HR is recruiting a Bilingual Customer Service Representative for a dynamic team. The successful candidate will assist customers, focusing on inquiries and processing for French-speaking clients in Quebec. Your role will include leveraging your ERP system knowledge to manage orders from initial request to shipping.
Key Responsibilities:
- Address customer inquiries through calls and emails
- Provide support in English and French effectively
- Generate accurate quotations in response to requests
- Monitor order statuses and ensure timely fulfillment
- Assist in resolving customer-related challenges
Requirements:
- Fluent in French and English, both spoken and written
- Minimum of 3 years in customer service or order processing
- Familiarity with ERP systems for managing orders
- Exceptional interpersonal and detail-oriented skills
- Technical background in automation or manufacturing sectors
Utilize your customer service skills to provide top-tier support while advancing your career in a growing industry.