Overview

Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Private sector
- Health care institution, facility or clinic

Responsibilities

Tasks

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Calculate billing charges
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks

Experience and specialization





Computer and technology knowledge

- Electronic medical records
- Electronic scheduler
- Word processing software
- MS Office
- Social Media
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
- MS Windows

Additional information

Security and safety

- Bondable
- Basic security clearance
- Criminal record check
- Child Abuse Registry check

Work conditions and physical capabilities

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting

Personal suitability

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity

Benefits

Health benefits

- Dental plan
- Disability perks
- Health care plan
- Paramedical services coverage

Other benefits

- Learning/training paid by employer

📌 receptionist, medical clinic (St. Catharines)
🏢 Skerrett Psychology Professional
📍 St. Catharines