Join Brandt as a dedicated Service Writer in a full time, on-site position. This role emphasizes customer service and efficient service department management.
In this position, your primary responsibility will be to assist the Service Manager with accurate reports and records for the Service Department. You will manage inquiries, work orders, and service tracking while ensuring customer satisfaction through clear communication. Your contributions will be vital in maintaining operational efficiency and supporting the team’s goals.
Key Responsibilities:
• Manage customer inquiries with accurate information
• Update clients on service progress regularly
• Open and control work orders throughout their lifecycle
• Prepare work orders for thorough review and closing
• Maintain effective filing and documentation systems
Requirements:
• Familiarity with office and accounting procedures
• Competence in Microsoft Office software
• Strong ability to manage workflows and multitask
• High commitment to customer service excellence
• Mechanical terminology knowledge preferred
Your organizational and customer service skills will help facilitate great outcomes at Brandt.
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📌 Administrative Service Writer Role (Mississauga)
🏢 Brandt
📍 Mississauga