Become a Technical Support Specialist and provide essential support in a rapid-paced IT environment. Your role will ensure stakeholders receive top-notch technical assistance and service.
This position involves delivering on-site support for hardware, software, and connectivity issues. You will work on a variety of tasks including asset management, workspace maintenance, and collaboration with advanced support teams to improve workflows.
Key Responsibilities:
• Troubleshoot technical issues and deliver site support
• Communicate effectively with internal customers and tech teams
• Maintain compliance with IT security policies
• Handle asset control and equipment management
• Foster self-service adoption and support efficiency
Requirements:
• 5+ years in relevant IT support roles preferred
• Proficient in troubleshooting with best practices
• Strong knowledge of Windows Active Directory and IT security
• Customer service orientation and communication skills
• Familiarity with LAN/WAN network troubleshooting preferred
Support our mission of high-quality IT service and enhance user experience with your skills.
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📌 Technical Support Specialist On-Site (Toronto)
🏢 Jobtailor
📍 Toronto