Join Fluke as a Service Coordinator, overseeing quality management systems and enhancing customer service. Your expertise will drive efficiency in a 17025 accredited workplace.
As a Service Coordinator, you will handle customer escalations, process orders, and maintain critical quality control records. With approximately three years of experience in a fast-paced setting, this role requires operational knowledge and excellent communication skills. Engage with both internal teams and customers to meet their service needs effectively.
Key Responsibilities: • Manage order processing in Oracle/CRM software • Ensure timely movement of equipment to vendors • Perform QA checks on returned items from labs • Communicate job statuses to customers • Participate in quality documentation updates
Requirements: • Associate’s degree or equivalent experience • Proven track record in customer service roles • Proficient in technical documentation and record management • Strong organizational and detail-oriented mindset • Ability to lift up to 50 lbs
Leverage your customer service and quality expertise to drive Fluke's commitment to safety and productivity. #J-18808-Ljbffr