Become a vital part of Connect Hearing as a Customer Care Agent in Comox, BC. This role emphasizes exceptional customer service and client relationship management in a dynamic clinic environment.
As a representative at Connect Hearing Canada, your main focus will be on delivering superior customer experiences. Your daily tasks will involve scheduling appointments, managing accounts, and building rapport with clients. Additionally, you will work with insurance providers to facilitate seamless billing processes and conduct minor device repairs with provided training.
Key Responsibilities:
• Deliver exceptional in-person, phone, and email service
• Organize appointments and client files diligently
• Build and maintain strong client relationships
• Work efficiently with insurance billing operations
• Conduct minor repairs on hearing devices
Requirements:
• Solid communication and service orientation
• Experience reconciling accounts receivable is a plus
• Availability to travel to other clinics
• Passion for growth and learning
• Commitment to supporting clients' hearing health
Elevate your career with Connect Hearing and make a positive impact on client experiences.
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📌 Connect Hearing Customer Care Agent (Comox)
🏢 Sonova Group
📍 Comox