## Titles ClerkApply: Onsite: CAN - BC - Richmond (Vancouver): Full time: Posted Today: R- **Who We Are:** At OPENLANE we make wholesale easy so our customers can be more successful. **We’re a technology company** building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. **We’re a data company** helping customers buy and sell smarter with explicit, actionable insights they can understand and use. **And we’re an innovation company** accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. **Our Values:** **Driven Waybuilders.** We pursue challenges that inspire us to build, create, and innovate. **Relentless Curiosity.** We seek to understand and improve our customers’ experience. **Smart Risk-Taking.** We transform risk into progress through data, experience, and intuition. **Fearless Ownership.** We deliver what we promise and learn along the way. **What We Offer:*** Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Paid Vacation, Personal, and Sick Time* Paid maternity and paternity leave (US)* Employer-paid short-term disability, long-term disability, life insurance, and AD&D; (US)* Robust Employee Assistance Program* Employer paid Leap into Service Day to volunteer* Tuition Reimbursement for eligible programs* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths,



and meaningful advancement**We’re Looking For:**We are seeking a Titles Clerk with experience in customer service and general office administration. You will work as part of our close-knit administrative team, and will be responsible for supporting our front office operations.**You Are:*** **Organized.** You will coordinate the vehicle title process for dealer and commercial units, including out-of-province requests.* **Detail Oriented.** You pay attention to the details, ensuring that there are no errors or delays releasing titles to our buyers.* **Responsive.** You will collaborate with our other team members, including sales, commercial accounts, and accounting; responding quickly and with accurate information on vehicle title status.**You Will:*** Coordinate administrative tasks for vehicle title management, serving as the primary liaison with the provincial department of motor vehicle registry and/or insurance agencies to access titles and title information.* Complete title and/or registration applications, input new title requests into the title inventory system, and monitor status with the provincial department of motor vehicles and/or insurance agencies.* Monitor internal systems for upstream units sold,



coordinating title requests across the OPENLANE marketplace and responding to title inquiries from other OPENLANE locations.* Prepare and distribute title invoices involving a fee or charge.* Provide excellent customer service by assisting dealers with various procedures and requests in an efficient and timely manner, including greeting customers, responding to incoming calls, taking payments, and general inquiries* Ensure customer satisfaction by communicating with customers; identifying & resolving issues in a timely manner* Perform moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing data* Generate/prepare reports by gathering data from computerized systems (i.e. vehicles without titles reports)* Manually or electronically enter new data in an accurate and timely manner, including vehicle information, registrations and other documents* May be required to process cheques, file sales transactions, balance & transmit sale reports & EFT wire transfers to other systems* Support other administrative tasks, including sale day functions, as required**Must Haves:*** High School diploma or equivalent experience / education* 1-2 Years’ of related experience in an administrative capacity* Tech-savvy, and comfortable using Google Suite* Strong customer service and communication skills* Excellent organizational and time management skills**Nice to Haves:*** Prior experience working with vehicle registrations an asset* Experience with AMS, VTrace, and other OPENLANE systems**Sound like a match? Apply Now - We can't wait to hear from you!****Compensation Range of**Hourly: $19.00 - $19.00
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📌 Titles Clerk (Richmond)
🏢 OPENLANE
📍 Richmond