Join Rival Group as an IT Support Specialist for a 6-month contract. Provide hands-on support across Mac and Windows systems in a hybrid mode for greater flexibility.
This collaborative role needs a candidate with 2-4 years of experience in IT support. You will troubleshoot connectivity issues, manage user access in Microsoft 365, and document solutions effectively. Your work will directly enhance IT operations within a supportive team culture.
Key Responsibilities: • Troubleshoot hardware and software issues in Mac/Windows environments • Manage user accounts, licensing, and access requests • Support onboarding and offboarding through account setup • Create and maintain SOPs and troubleshooting guides • Communicate technical issues clearly to staff
Requirements: • 2-4 years in IT or desktop support • Strong experience with macOS, Windows, and Microsoft 365 • Excellent communication skills for non-technical audiences • Solutions-oriented mindset for troubleshooting • Ability to work semi-independently and organize documentation
Deliver exceptional IT support while enjoying a flexible work environment at Rival Group. #J-18808-Ljbffr
📌 IT Support Specialist in Vancouver (Winnipeg)
🏢 Rival Technologies
📍 Winnipeg
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