The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Previous experience or working knowledge of retail operations
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Must be proficient with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, weekends, and holidays
- Background check is required
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Advantages (for Full Time Employees)
- AD&D; Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
Artificial Intelligence is used to screen, assess, or select applicants.
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📌 Overnight Lead Guest Services Team Member (Nisku)
🏢 Pilotcompany
📍 Nisku
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