Join Planet Fitness in Nanaimo, BC as a Customer Service Front Desk Associate and provide exemplary service while engaging with members. Balance multiple tasks in a friendly environment to promote club loyalty.
We are looking for a motivated Front Desk Associate who thrives on delivering first-rate customer service. Previous customer service experience and a high school diploma or equivalent are required. This part time role is vital for ensuring members feel welcomed and valued in our fitness community.
Key Responsibilities:
• Greet and bid farewell to members professionally
• Provide efficient telephone support with accurate responses
• Handle customer concerns using effective communication
• Maintain club hygiene during your shifts
• Accept payments and issue receipts accurately
Requirements:
• High school diploma or equivalent
• Six months of face-to-face customer service experience
• Robust decision-making and problem resolution skills
• Initiative-driven and energetic
• Able to lift and move up to 50 pounds
Help create a friendly atmosphere at Planet Fitness as you lead in customer engagement and service.
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📌 Customer Service Front Desk Associate (Nanaimo)
🏢 Planet Fitness
📍 Nanaimo