Elevate customer relationships as a Senior Analyst in Account Management, focusing on support and resolution. Collaborate with sales teams while ensuring exceptional service and customer satisfaction.
This role is pivotal in strengthening customer ties and enhancing experiences at Sysco. With a focus on resolving 'last mile' issues, you will spend significant time building relationships with accounts, guaranteeing timely product delivery. Your experience in customer service and project management will be essential as you navigate a fast-paced environment.
Key Responsibilities:
• Build and maintain customer relationships through multiple channels • Communicate effectively with stakeholders and manage escalations • Implement best practices with local sales teams • Utilize Microsoft Office Suite for effective reporting • Learn and adopt new Sysco technologies quickly
Requirements: • Bachelor's degree or 4 years equivalent experience • 5+ years in customer service management • Robust organizational and project management skills • Excellent verbal and written communication skills • Ability to travel as needed
Become a vital part of customer experience at Sysco, utilizing your expertise in relationship management and dynamic problem resolution. #J-18808-Ljbffr