Join Trans Global Service as a Bilingual Customer Support Specialist in Edmonton, AB. Bring your bilingual skills to enhance customer experiences and ensure prompt service resolution.
This full-time position focuses on delivering high-quality customer interactions in both English and French. You will be tasked with responding to inquiries, engaging with clients to foster loyalty, and working collaboratively to resolve issues. Engage with a dynamic team while providing outstanding service as part of Canada’s leading service repair company.
Key Responsibilities:
• Deliver professional service and resolve customer inquiries
• Coordinate with peers to enhance service efficiency
• Conduct follow-ups to identify customer needs
• Provide exceptional support to promote loyalty
• Maintain current knowledge of company policies and products
Requirements:
• Previous experience in customer service or call center
• Must be bilingual in French and English
• Robust written and verbal communication skills
• Excellent organizational and multi-tasking skills
• Intermediate Microsoft Office proficiency
Utilize your bilingual capabilities to support Trans Global’s commitment to customer satisfaction in Edmonton.
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