"What can I do for you?" is your approach at Germain Hotels as a Full-Time Guest Services Agent in Halifax, Nova Scotia. Use your curiosity and attentiveness to ensure guests have a memorable experience.
This role requires an enthusiastic individual with 18 months of hospitality experience to greet visitors, manage check-ins, and respond to guest requests creatively. You'll also collaborate with other departments to provide personalized service and resolve any guest issues, ensuring satisfaction every time.
Key Responsibilities:
• Manage guest check-ins and check-outs efficiently
• Respond with care to guest requests via various methods
• Resolve guest concerns in a proactive manner
• Collaborate with departments for guest personalization
• Maintain smooth internal operations during shifts
Requirements:
• 18 months of experience in hospitality services
• Solid oral and written communication skills
• Natural customer service orientation with a positive attitude
• Ability to handle challenging situations calmly
• Familiarity with OPERA PMS is an asset
Bring your guest service skills and passion for hospitality to Germain Hotels in Halifax.
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📌 Full-Time Guest Services Agent in Halifax (Halifax Regional Municipality)
🏢 Germain Hôtels
📍 Halifax Regional Municipality