Join Oxford Properties as a Guest Experience Representative at Upper Canada Mall. This agile seasonal position focuses on delivering superior service to guests to ensure their enjoyment and satisfaction.
This role requires a proactive approach to customer service, engaging guests by providing assistance and maintaining up-to-date knowledge of the mall's offerings. You will contribute to an inviting atmosphere by promoting services and addressing guest inquiries with professionalism and enthusiasm.
Key Responsibilities:
• Proactively engage with guests to enhance their experiences
• Keep up-to-date on mall amenities and promotional events
• Assist guests with information and selling Gift Cards
• Work with management to support marketing needs
• Maintain a well-stocked supply of promotional items
Requirements:
• High School education; further studies preferred
• Experience in customer service or guest relations
• Excellent verbal and written communication skills
• Friendly, approachable demeanor with a solutions-focused mindset
• Capability to handle physical tasks like prolonged standing
Bring your customer service skills and passion to improve guest experiences at Upper Canada Mall this season.
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