Join Trans Global Service as a Bilingual Customer Support Specialist in Edmonton, AB. Bring your bilingual skills to enhance customer experiences and ensure prompt service resolution.
This full-time position focuses on delivering high-quality customer interactions in both English and French. You will be tasked with responding to inquiries, engaging with clients to foster loyalty, and working collaboratively to resolve issues. Engage with a dynamic team while providing outstanding service as part of Canada’s leading service repair company.
Key Responsibilities:
• Deliver skilled service and resolve customer inquiries • Coordinate with peers to enhance service efficiency • Conduct follow-ups to identify customer needs • Provide exceptional support to promote loyalty • Maintain current knowledge of company policies and products
Requirements: • Previous experience in customer service or call center • Must be bilingual in French and English • Strong written and verbal communication skills • Excellent organizational and multi-tasking skills • Intermediate Microsoft Office proficiency
Utilize your bilingual capabilities to support Trans Global’s commitment to customer satisfaction in Edmonton. #J-18808-Ljbffr