Become an essential part of the Sweat and Tonic experience as the Spa Shift Manager. Oversee spa operations ensuring guest satisfaction and seamless service delivery in Toronto.

As the on-site leader, you will manage the spa staff and coordinate amenities while addressing guest concerns in real time. The ideal candidate is a proactive problem solver with a commitment to upholding the highest service standards. You will play a vital role in enhancing guest experiences while ensuring effective spa operations across the facility.

Key Responsibilities:



• Ensure smooth coordination of spa staff and services • Oversee facility opening and closing procedures • Monitor treatment flow and operational readiness • Handle guest escalations and service recovery efforts • Provide detailed reports on shift operations and facility issues

Requirements: • Minimum 2 years in a supervisory role within wellness • Proven experience managing high-volume service environments • Robust communication and leadership capabilities • Experience with booking platforms and billing processes • Detail-oriented with a focus on guest satisfaction

Help Sweat and Tonic continue to innovate in wellness and spa experiences in Toronto. #J-18808-Ljbffr

📌 Operational Lead for Spa at S&T (Winnipeg)
🏢 Sweat and Tonic
📍 Winnipeg