Join the Laboratory Medicine Program at UHN as a Call Center Representative, providing exceptional client support over the phone. Your role will ensure a positive impression and effective service to all clients.

This permanent full-time role reports to the Senior Manager of Pre/Post-analytical Services at Toronto General Hospital. Responsibilities include handling inquiries, managing reports, ensuring confidentiality, and leveraging your customer service skills. Candidates with a background in laboratory terminology will excel in this challenging yet rewarding environment.

Key Responsibilities: • Provide exemplary client support for LMP departments • Accurately handle customer inquiries and data • Maintain high confidentiality standards • Communicate critical results within strict timelines • Manage and update the LMP database effectively

Requirements: • Completion of Grade XII or equivalent • Two years of customer service experience • Knowledge of lab terminology preferred • Excellent verbal and written communication skills • Solid organizational and problem-solving abilities

Excel in client care and service delivery as a Call Center Representative at UHN. #J-18808-Ljbffr

📌 UHN Call Center Representative Position (Winnipeg)
🏢 University Health Network
📍 Winnipeg