Clearance: Must be eligible for Level 1 Security Clearance (You must be living in Canada for 5 years)
Expertise & Essential Skills
- Education: Has a college diploma or university degree in an IT discipline.
- Experience: Has minimum of 7 years in ServiceNow development.
- Technical Expertise:
o ServiceNow Employee Center
o SharePoint experience as a user
o ServiceNow Integration Hub
o Knowledge Management, taxonomy design, and content governance
o ServiceNow App Engine Studio: Advanced Proficiency in building apps using AES.
o ServiceNow Platform Knowledge: Familiarity with tables, forms, ACLs, and Flow Designer.
o Low-Code Development: Ability to create apps without heavy scripting.
Delivery Skills
o Ability to work in agile sprints and deliver rapid prototypes.
o Strong collaboration and documentation skills.
Asset
- Experience with SharePoint as a developer (API, Integration, Search Schema)
- Experience with ServiceNow Studio for advanced scripting.
- Experience with Service Portal widgets, Next Experience.
- Performance Analytics,
and UI Builder.
- Solid UX and accessibility awareness.
- ServiceNow Certified Application Developer (CAD) or App Engine Specialist certification
- Experience in Azure DevOps pipelines.
- Bilingual in English and French
- Located in the National Capital Region (NCR) and available to work hybrid
Activities/Deliverables (as directed by HoC)
The following activities and/or deliverables will be produced on various initiatives:
- Design, develop, and configure ServiceNow solutions.
- Support/automate the data migration
- Implement/configure solution to integrate ServiceNow with SharePoint for document
- Develop, test, demo, and deliver solution features in sprints.
- Release notes and deployment documentation.
- Configure and maintain CI/CD pipelines for reliable deployments.
- Fix defects.
- Create technical documentation for implemented features.
- Ensure alignment with architecture standards set by HoC and the Strategist.
- Rapid prototyping and proof-of-concept