Hydro Ottawa is seeking a Supervisor, Service Desk to lead day-to-day operations, mentor staff, and ensure exceptional service delivery. The role emphasizes crisis management, cross-functional collaboration, and adherence to safety standards.
You will oversee performance metrics, budgets, and relationships with internal and external stakeholders, guiding a team through changing priorities in a hybrid work workplace.
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📌 Service Desk Lead & Change Champion (Ottawa)
🏢 Hydroottawa
📍 Ottawa
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