Become a Customer Support Advisor at Lee Valley in Burlington, ON, providing exceptional service and assistance for customer orders and product inquiries. Engage with customers and process transactions effectively.
The Customer Support Advisor role emphasizes quality service and support in retail operations. You'll handle inquiries, assist customers with product locations, and process payments while using established cash handling procedures. Familiarity with gardening or woodworking will enhance your effectiveness and connection with our clientele.
Key Responsibilities:
• Process in-store payment transactions accurately
• Assist customers in locating items in the showroom
• Process exchanges and returns according to procedures




• Answer customer inquiries about products and services
• Refill in-store displays and identify backorder items
Requirements:
• 1-2 years retail experience preferred
• Experience in skilled trades like gardening or woodworking
• Ability to follow set procedures for tasks
• Basic understanding of cash handling procedures
• Willingness to learn about inventory movement
Emphasize customer support, transaction processing, and product knowledge to thrive at Lee Valley Tools in Burlington.
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📌 Customer Support Advisor at Lee Valley (Hamilton)
🏢 Lee Valley Tools
📍 Hamilton