Become a key player at Cipher Digital as an Expert ServiceNow Analyst. Utilize your skills to transform business requirements into effective ServiceNow solutions while engaging with stakeholders.
In this role, you will gather and interpret business needs, offering valuable guidance on ServiceNow functionalities. Your solid background will ensure effective documentation of processes and user stories for the development team, alongside facilitating workshops that align business goals with technical specifications.
Key Responsibilities: • Work with stakeholders to gather and document requirements • Translate needs into ServiceNow-compatible solutions • Facilitate workshops for process validation • Support user acceptance testing and training rollouts • Act as a liaison between business and technical teams
Requirements: • 4+ years of business analysis experience focused on ServiceNow • Familiarity with ITSM, IRM, and other ServiceNow modules • Strong communication and facilitation skills • Background in change management and user training • Experience with IT compliance frameworks relevant to IRM
Your expertise can drive significant improvements in service delivery at Cipher Digital. #J-18808-Ljbffr
📌 Expert ServiceNow Analyst Needed (Prince Edward County)
🏢 Cipher Digital
📍 Prince Edward County
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