Medical Outreach Administrative Worker – WMPC

Location: Vancouver, BC
Employment Type: Casual, On-Call
Wage: $25.76/hour
Application Deadline: Open until filled

About the Program

The Women's Mobile Primary Care Program (WMPC) provides equitable, holistic, trauma-informed and culturally grounded healthcare to urban Indigenous women and gender-diverse people in Vancouver’s Downtown Eastside.

Through mobile and community-based outreach, the WMPC team works to reduce barriers to healthcare and support clients in accessing primary care and other health and community services.

About the Role

Vancouver Aboriginal Health Society (VAHS) is seeking a reliable and adaptable Medical Outreach Administrative Worker to join the WMPC casual on-call pool.

This position provides administrative, outreach and logistical support during WMPC clinics and outreach activities. Responsibilities include client intake and registration, administrative support, maintaining clinic supplies, accompanying clients to appointments and communicating with community partners.

This is a casual, on-call position with no guaranteed hours . Shifts are offered based on program needs and employee availability. Potential shifts may occur Monday through Thursday, generally between 10:00 AM and 4:00 PM .

Key Responsibilities

- Assist with setting up and closing mobile clinic spaces at community outreach locations
- Welcome clients, complete intake documentation and support accurate registration in the electronic medical record (EMR) system
- Provide administrative and logistical support to WMPC team members during clinics




- Accompany clients to specialist, laboratory, hospital, advocacy and other appointments as required
- Maintain and organize medical supplies, forms and outreach materials
- Communicate with community partners and outreach site staff
- Support documentation, scheduling and client follow-up
- Maintain client confidentiality and support a culturally safe, respectful and trauma-informed environment
- Perform other related duties as required to support WMPC operations

Qualifications

- Minimum one year of administrative or outreach experience in a healthcare, community or social services setting preferred
- Experience using an EMR system for client or patient registration is an asset
- Knowledge of Indigenous communities, cultural safety and trauma-informed practice is an asset
- Solid organizational skills and attention to detail
- Strong interpersonal and communication skills
- Ability to work independently and collaboratively as part of a team
- Proficiency with Microsoft Office applications
- Ability to maintain confidentiality when working with sensitive information
- Ability to travel to community locations throughout Vancouver
- Ability to lift and carry outreach supplies weighing up to approximately 20 lbs

Working Conditions

This is a casual, on-call position with no guaranteed hours. Work takes place at community-based outreach locations and in office environments.

The position may involve travelling between community sites, accompanying clients to appointments, carrying outreach supplies and extended periods of computer work.

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📌 Medical Outreach Support Worker (Vancouver)
🏢 Vancouver Aboriginal Health Society
📍 Vancouver