Bell is looking for an AI Solutions Architect to spearhead development in conversational AI. This hybrid role focuses on designing impactful AI-powered experiences. You will leverage your extensive knowledge of Large Language Models and Natural Language Understanding to create engaging conversational interactions. Working collaboratively with cross-functional teams, you will innovate AI assistants for various platforms.

Your role will impact how customers connect with technology daily, ensuring systems are secure, scalable, and user-friendly. Key Responsibilities:

- Architect conversational AI platforms including chatbots and voice bots
- Define LLM architectures and knowledge retrieval systems
- Collaborate to ensure best practices in dialogue design
- Monitor system reliability and user satisfaction
- Provide technical guidance to teams and document standards Requirements:
- Minimum 5 years of experience in conversational design
- Expertise with design platforms like Dialogflow CX
- Understanding of data formats, preferably JSON
- Proficient with cloud technology (GCP, Azure)
- Knowledgeable in Agile frameworks and quality assurance testing Take the lead in crafting advanced conversational experiences at Bell.

📌 AI Solutions Architect Role at Bell (Toronto)
🏢 Bell
📍 Toronto