Become a pivotal leader at Assiniboine Credit Union as an Assistant Branch Manager. This role centers on enhancing member satisfaction and fostering a dedicated team environment.
In this essential position, you'll lead a team of member service representatives, promoting a seamless member experience while supporting ACU's commitment to values-based banking. You will engage directly with members and spearhead a shift toward proactive service delivery, ensuring all departmental objectives align with organizational goals. Your hands-on approach will inspire team growth and member connection.
Key Responsibilities:
• Mentor member service representatives through regular feedback • Cultivate a culture of proactive advice in service delivery • Ensure accurate reporting and compliance in branch operations • Facilitate positive member transactions and interactions • Act as a community ambassador for ACU initiatives
Requirements: • 2-3 years’ financial services experience required • Robust leadership and relationship-building skills • Digital literacy and proficiency in credit union offerings • Effective time management in team settings • Values commitment to diversity and community engagement
Elevate member service standards and lead through innovation at ACU.