Join Metrolinx as a Business Analyst to innovate and enhance digital experiences in Toronto's transit systems. This role focuses on understanding business processes and implementing effective technology solutions.

This Senior Business

Analyst position is a 16-month contract based in Toronto. You will work closely with business leaders to translate goals into actionable insights, while fostering a collaborative environment. Your expertise will drive key improvements in customer service through technology and process optimization. Key Responsibilities:

- Translate business objectives into actionable user stories
- Collaborate with teams on technology application
- Propose and implement process improvements
- Facilitate dialogue between stakeholders and providers
- Prepare business cases and risk assessments Requirements:
- Post-secondary degree in relevant field
- Experience as a Business Analyst in public sector or transport
- Agile certification is an asset
- Knowledge of data modeling and analytical tools
- Robust verbal and written communication skills Make a difference in the public transit space with Metrolinx.

📌 Business Analyst Role at Metrolinx (Toronto)
🏢 Metrolinx
📍 Toronto